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The Business Credit and Financing Show

The Business Credit and Financing Show is produced by Credit Suite and hosted by Ty Crandall, business credit expert and best-selling author of Perfect Credit and Business Credit Decoded. Each week we talk about the business growth strategies that matter most to entrepreneurs. Listen in as we discuss the secrets to getting credit cards, loans, and credit lines to start and grow your business, even when you think you can’t get financing at a bank. And enjoy as we talk with seasoned business owners, coaches, influencers, and industry leaders on a variety of business growth strategies from how to market, hire, scale, increase revenue and profit, and the nuts and bolts of running a highly successful business. Listeners leave every 30-60-minute episode with actionable information you can use to start, grow, and fund a highly profitable business.
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Jun 9, 2021

Howard Tiersky is the author of the WSJ bestselling book Winning Digital Customers: The Antidote to Irrelevance.

 

In his 25 year career helping large enterprises win in the digital space, Howard has worked on projects for dozens of Fortune 1000 companies and has been named one of the “Top 10” Digital Transformation influencers by IDG as well as by Enterprise 360.

 

Howard Tiersky is the Founder and CEO of FROM, a proven digital agency that drives customer enthusiasm and bottom line results.

 

During the show we discuss:

● Importance of offering a good customer experience

● What makes a good customer service experience

● Why you MUST have credible online reviews

● Customer Experience improvements that will have the greatest impact

● How different are digital customers compare to traditional ones

● How to create a better customer experience

● How to get customer’s feedback

● How to accurately measure customer satisfaction

● The tips in building a customer experience plan

● The best way to approach digital transformation

● Different strategies to maximize digital customer experience

● What really is digital transformation and how do you know when it's done

● Creative ways to achieve customer satisfaction

 

Show resources:

https://www.from.digital/

https://winningdigitalcustomers.com/freechapter

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