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The Business Credit and Financing Show

The Business Credit and Financing Show is produced by Credit Suite and hosted by Ty Crandall, business credit expert and best-selling author of Perfect Credit and Business Credit Decoded. Each week we talk about the business growth strategies that matter most to entrepreneurs. Listen in as we discuss the secrets to getting credit cards, loans, and credit lines to start and grow your business, even when you think you can’t get financing at a bank. And enjoy as we talk with seasoned business owners, coaches, influencers, and industry leaders on a variety of business growth strategies from how to market, hire, scale, increase revenue and profit, and the nuts and bolts of running a highly successful business. Listeners leave every 30-60-minute episode with actionable information you can use to start, grow, and fund a highly profitable business.
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Sep 16, 2020

Justin Winter is the co-founder and CEO of Boostopia.

Justin exited his prior company after growing it to $22 million in annual sales to focus on a new problem. Boostopia is the missing link to your support help desk software built for managers to understand, manage, and improve both your team and customer experience.

Justin has a rich history as an entrepreneur. Prior to founding Boostopia, Justin was the co-founder of Diamond Candles, the fastest growing and largest online home fragrance brand in the world, and grew its revenue run rate to $12M within just 12 months of launching in 2011 despite not taking any outside funding.

During the show we discuss:

● Ideal customer service people love to receive

● How efficient can the workforce become if we have one system

● Working collaboratively and independently

● Importance of working collaboratively with other customer services

● Importance of giving a high-quality customer service experience

● Kind of data to use in offering good customer service

● How bad customer service affect businesses

● What to do to provide excellent service to a customer

● How to evaluate customer service if it is working or not

● The biggest challenge customer support is facing

● Most effective customer service strategies

● Tools and resources for giving customer service

● Mistakes companies make that may lead to customer disappointments

● How to utilize customer’s feedback to ensure business excellence

● What Boostopia is

● How Boostopia help companies with resolving customer issues

Show resources:

https://boostopia.com/

https://iamjustinwinter.com/

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