The Business Credit and Financing Show

The Business Credit and Financing Show is produced by Credit Suite and hosted by Ty Crandall, business credit expert and best-selling author of Perfect Credit and Business Credit Decoded. Each week we talk about the business growth strategies that matter most to entrepreneurs. Listen in as we discuss the secrets to getting credit cards, loans, and credit lines to start and grow your business, even when you think you can’t get financing at a bank. And enjoy as we talk with seasoned business owners, coaches, influencers, and industry leaders on a variety of business growth strategies from how to market, hire, scale, increase revenue and profit, and the nuts and bolts of running a highly successful business. Listeners leave every 30-60-minute episode with actionable information you can use to start, grow, and fund a highly profitable business.
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Oct 27, 2020

In this episode, Stacy Bahrenfuss otherwise known as Stacy B. shows a proven system that helps real estate agents create explosive growth with the proper training and insider knowledge that helps them take their real estate business to an unprecedented level.

About Our Guest

Stacy Bahrenfuss is the Founder + CEO of Catalyst Group, and Creator of the Limitless Realtor Circle, a professional training program for Realtors. Stacy started her real estate company at the early age of 19, sustained her company through the housing crisis of 2007-2010, and continued to scale her business beyond the 7-figure mark, to become one of the top-performing real state teams in the state of Idaho. Stacy brings a unique perspective to the real estate world as her experience is vast; she has been a single agent, has run a large team, and has even operated as a Designated Broker for Catalyst Group as a brokerage. She has personally funded a development project consisting of 11 upper-tier new luxury homes while still operating her real estate team at Catalyst. In a traditionally male-led industry, Stacy had paved the way for other female leaders, leveraging her intuition and over a decade of experience in meditation, personal development, and results coaching.

During the show we discuss:

● What realtors missing from their education

● Starting real estate business at the age of 19

● Going into recession without any formal training

● Is formal education needed in real state investing

● Kind of mindset to have a successful business especially in real estate

● How integrating mindfulness and meditation help elevate results

● Winning morning routine

● Ways Real Estate Team Leaders, Managers, and Brokers work to better empower Realtors

● How to choose a niche to specialize in

● Seizing that opportunity in real estate

● Ways that realtors help to raise the industry standard, and provide even better service to clientele

● Managing positivity and helping the team with their energy and inner state

● Tips to become a magnet for more opportunities and more clientele

● Most effective ways to advertise real estate properties to prospective buyers

● Most important information when creating a new listing on the Multiple Listing Service

● Qualities to be a good real estate agent

● Lessons from a recession

Show resources:

Oct 22, 2020

During this show, you’ll discover …

● How to handle a credit card limit decrease

● Steps to take as a business when your business credit card limit is reduced

● How lenders are changing the way they do things

● They are lending less

● Some changes are positive for borrowers

● Some changes are negative for borrowers

● Lenders are monitoring business accounts for risky behavior

● And some are even reducing existing credit card limits based on perceived risky behavior

● The Credit CARD Act of 2009 does not protect from this

● Neither Does the Truth in Lending Act of 1968

● What should you do if your business credit card limit is decreased?

● How to monitor your personal and business credit

● Why you shouldn’t close accounts with decreased card limits

● How to look for options to bridge the gap

● Options like the Credit Line Hybrid

● What is the Credit Line Hybrid?

● What benefits does the Credit Line Hybrid offer?

● Why you need expert help to guide you through the business financing process

● How to get expert help on how to handle a credit limit decrease

Oct 21, 2020

In this episode, Thom King reveals his secrets to building a hugely-successful company and having optimal health so you can be the best version of yourself. 

About Our Guest:

Part CEO, part personal development wonk, and part biohacker info geek, Thom King is a self-confessed serial entrepreneur. While his favorite book list contains many success-oriented and personal-development classics, the traditional definition of achieving success (e.g. make a lot of money) is not what inspires or motivates King. He follows more of a “you aren’t doing well unless you’re also doing some good” line of thinking. King’s company has been built around the simple principle of “do the right thing”.

In 1999, Thom’s personal passion for food and his concern over the explosion of metabolic disease led him to found Steviva Brands known as Icon Food, with a mission to help food manufacturers replace unhealthy sugars in their products with natural options. With 20 years of R&D work, Thom has helped hundreds of manufacturers improve the quality of their products. In recent years, his passion for food and optional health has intersected with his embrace of a ketogenic (low carb, high fat) diet.

During the show we discuss:

● What makes a successful entrepreneur

● How to build a business with ‘why’

● Key habits and mindset needed to be a successful entrepreneur

● Important things to know before pursuing entrepreneurship

● Why drive and determination are essential with running a successful business

● Smart ways to win competitions

● Why a lot of people failed to start or grow a business

● Common mistakes when starting a business

● “Catalysts” or exponential growth points for business

● Importance of a business plan

● Should you or should you not use venture capital to grow

● How to use crowdfunding to grow

● Why self-care is important to your success

● Best way to market your product

● What makes a successful marketing strategy

Show resources:

Oct 20, 2020

In this interview, David A. Schwerin, Ph.D author of Know Your Soul: Bring Joy to Your Life reveals the best way to know yourself, get in touch with your soul, and how to bring true joy to your life. 

About Our Guest:

David A. Schwerin, Ph.D., founder and former President of D J Investment Advisors Inc., is the author of three books and dozens of articles published worldwide. His latest book, co-authored with Diana Muenz Chen, Know Your Soul: Bring Joy to Your Life, was published in late 2019. His other books include Conscious Globalism: What is wrong with the world and how to fix it, and Conscious Capitalism: Principles for Prosperity.

During the show we discuss:

● Getting to know yourself

● What mystery schools are and how can they help

● How to discover why you are the way you are

● How to learn more about your soul

● How to determine the life path you should be on

● How to know your soul’s true intention

● How to better assess what you should be doing with your life

● How to know when you’re on the wrong path in life

● How to best discover what it is you should be contributed to life

● How to overcome uncertainty

● How to get in touch with your higher self

● Why meditation is so important

● What’s the origin of your soul

● How to best overcome the most emotionally painful obstacles in your life

● How do you bring true joy into your life

Show resources:

Oct 15, 2020

During this show, you’ll discover …

✅ How efforts to combat the financial effects of the novel coronavirus have caused other problems for small business owners

✅ How scammers are trying to take advantage of the Paycheck Protection Program

✅ How a combination of unprecedented need…

✅ … $2 trillion in funding…

✅ … some relaxed rules…

✅ … desperation…

✅ … and unethical people…

✅ … has created a situation where some are trying to cheat the system

✅ How bad actors are already trying to game the system

✅ Ways to protect yourself against SBA loan scams

✅ What the Small Business Administration says about avoiding scammers

✅ What to look for

✅ How and why a dose of skepticism is healthy

✅ Where online lenders fit into the picture…

✅ … and how they may end up being able to participate in the SBA Paycheck Protection Program…

✅ … and how reputable online lenders can be a part of getting your business back on its feet

✅ How federal oversight affects the SBA PPP and the CARES Act

✅ How to get a forgivable loan from the stimulus package

✅ How to get a legit SBA PPP loan

✅ Where we have up to date information on the SBA Paycheck Protection Program…

✅ … which we are updating regularly

Oct 14, 2020

In this interview, Mark Kumar reveals the easiest way to get a podcast off the ground, the best way to host your show, and how to use a sales funnel to maximize your podcast potential and grow your online business. 

About Our Guest:

Mark Kumar is a Lifestyle Entrepreneur.

He coaches entrepreneurs to run a profitable online business by sharing their own advice.

If you ever helped anyone with your advice, then you are ready to create and run a successful online business today.

During the show, we discuss:

● What lifestyle entrepreneur is

● Turning your passion into a profitable company

● How to take offline businesses online during the pandemic

● What SaaS Company is

● What sales funnel is

● How to be the best host on an online podcast

● How popular is podcasting now

● How hard is it to get a podcast off the ground

● What kind of people can succeed podcasting

● Which channels you need to have your podcast on

● What kinds of analytics and tracking is available with podcasting

● Using a sales funnel with podcasting

● Importance of building a sales funnel

● Using a sales funnel for a business

● Secrets and powerful tips in building sales funnels

● How to use Pixeling to grow an online business

● Aligning marketing strategy in the sales funnel

● Getting paying clients for online businesses

Show resources:

Oct 13, 2020

See how you can accelerate your brand in this interview with our special guest Andy Seth.  Andy teaches us how to develop brand guidelines and use them to establish your brand identity so you can be recognized by your potential clients without spending lots of money to do it.

About Our Guest:

Andy’s entrepreneurial journey has taken him through 4 successful seven-figure exits. His company Flow Marketing is recognized as being in the top 10% of the B Corps worldwide.

Thriving in the face of COVID-19, Flow Marketing is on track for a $10M run rate in 2020.

Andy’s agency is the nation’s first accredited with federally registered apprenticeships. He’s helped more than 1,000+ low-income students go to college on scholarship.

Andy has received numerous awards such as “40 Under 40”, “Top 25 Most Influential People”, and “Leader of the Year”. He’s started 9 companies (8 of which are professional services), scaled four into multi-million dollar companies, and has generated millions for clients such as Microsoft and Levi Strauss.

His mindfulness blog generates thousands of visitors per month, his book is a #1 bestseller, and his album has been listened to in 36 countries.

During the show we discuss:

● What are a brand and branding are

● The difference between branding and marketing

● Why should businesses invest in branding

● How branding attract target customers

● What branding guide is and it works

● What’s in a good set of brand guidelines

● Things to consider before starting a brand identity

● How to create a brand identity and what should it include

● How to establish my brand

● When to use your personal vs business brand

● Guidelines to follow in branding

● How to build a brand identity campaign

● Effective strategies that we can apply in creating a brand identity

● Fundamentals of a successful branding strategy

● How to execute a branding strategy

● How to evaluate the current branding

● How to increase brand recognition

● Why companies do rebranding

● Most important things to know about rebranding

Show resources:

Oct 9, 2020

Tamara Brock AKA Ms. Diva Trucker has made the transition from a lease driver of 6 years to paying off her truck. She became a Female Trainer who advocates for Women Drivers in Trucking. She started her own Independent Recruiting Business that has grown to be one of the Top Independent Recruiting Companies in the Trucking Industry. 2020 she started her own Freight Brokerage Firm called Brock Logistic LLC. 2020 Real Women In Trucking Trailblazer Award Recipient 2019 Real Women In Trucking Queen of the Roads Nominee Featured on GMA for her dedication in Helping Truckers receive PPE equipment during the Pandemic of COVID-19 Featured on Spectrum TV Female Trucker Documentary Life of A Female Trucker Road to Ownership Invited as a guest appearance in VOLVO semi-truck commercial on back pain Ms. Diva trucker has been featured in several of the Trucking magazines such as Overdrive magazine. Ms. Diva Trucker was invited to the Department of Transportation along with RWIT to meet with FMCSA for changes for women who deal with Sexual Assault/ Harassment. Raised money for 2019 Make-A-Wish Foundation Ms. Diva Trucker now assist Truckers in Getting their Own Motor Carrier Authority/Freight Broker License Tamara Brock is the Founder of (WOCAB) Women-Owned Carrier and Broker Association In order to join must have active USDOT and MC# Brock Logistic LLC is an SBA Certified Women-Owned Business Certified Economic Disadvantaged Women-Owned Business  

During the show we discuss:

● Getting into trucking as a female

● Training women in the trucking industry

● Getting into recruiting and freight broker

● Secret on Growing a YouTube Channel

● Developing a career even after the industry

● Brokers and carriers

● Negotiating skills

● Decorating your Truck

● Women dominating the trucking industry

● Volvo commercial

● Making videos as an influencer

Show resources:

Oct 8, 2020

During this show, you’ll discover …

✅  How hacks are fine – but business credit building cheats will never be worth it

✅  Why dishonest business credit building methods will set you back every time

✅  How cheating the system can be a disaster when trying to get funding during a recession

✅  The three main ways people try to illegitimately speed up business credit building

✅  Why buying business trade lines is expensive and unnecessary…

✅  … and how it can sometimes be connected to identity theft…

✅  … but where personal credit differs

✅  What the FBI, FICO, Equifax, and Nav all say about buying trade lines

✅  How Dun and Bradstreet will flag your credit profile for decades

✅  What a Credit Privacy Number (CPN) is, and how they are legitimate for some people…

✅  … but how they are also unethically used

✅  Why using a CPN for your Social Security number is a Federal crime…

✅  … where you can be fined or put in prison…

✅  … and how paying for a CPN is unnecessary, and can be connected to identity theft

✅  What the FTC, Social Security Administration, Department of Justice, and Better Business Bureau all say about buying CPNs

✅  What a shelf corporation is, and how it differs from a shell corporation

✅  How they used to be legit, what they do, and how much they can cost

✅  What the FDIC, Financial Crimes Enforcement Network, and Experian all say about buying shelf corporations

✅  What CRAs and lenders will do if they find out you bought a shelf corporation…

✅  … and how else they can be more trouble than they are worth

You can build business credit fast without the cheats! Find out more here 👉

Oct 7, 2020

Marty McDonald, CEO and founder of Bad Rhino, teaches how to master digital advertising to scale your business by affordably getting a high-volume of leads and sales.


About Our Guest:


Marty McDonald is a cofounder and the CEO of Bad Rhino Inc., a full-service social media marketing agency. Since 2002, Marty has consulted with small businesses and

start-ups to help them succeed online.


Bad Rhino is a full-service social media marketing and digital agency founded in 2011. Today, it services clients locally, nationally, and globally. One of the reasons Bad Rhino has grown to be so successful so quickly is due to their ability to develop utterly unique and highly customized strategies that create incredible exposure for their clients’ businesses. Their full-service approach means they not only create these amazing strategies and plans, but they also implement them and manage them day to day, including delivering messages to their customers.


During the show, we discuss:


● Differences between traditional and digital marketing

● Importance of using digital marketing especially at this time of pandemic

● How affordable is digital marketing

● Investments needed to get started with digital marketing

● Proven strategies to apply in digital marketing

● Developing digital marketing strategies for business

● Identifying which social media channels and sub-channels to use effectively

● Most effective types of ads

● How retargeting works

● Importance of congruency of your ad and landing page

● Digital Advertising to get cold leads into sales funnel

● Digital advertising to market warm leads

● Kinds of effective contents

● Leveling up social media content


Show resources:

Oct 6, 2020

Laura Khalil is a speaker and trainer focused on teaching courageous leadership skills to help women and allies succeed inside and outside the corporate world. A two-time entrepreneur working with Fortune 500 companies, Laura's programs and coaching encompass real-life experience navigating complex organizational structures. Combined with science-backed research in emotional intelligence, neurobiology and communication, Laura helps women become leaders, make more money, and have people knocking down their door with opportunities. She has worked with Intel, GE, Twitter, Forbes, WeWork, Creative Mornings and many more. Laura is also the host of Brave by Design, a podcast that helps ambitious women rise and thrive.


During the show, we discuss:


● Importance of leadership in business

● Traits of exceptional leaders

● Qualities that successful leaders have in common

● Becoming a badass leader

● Effective leadership skills

● Why empathy is essential in being a great leader

● Becoming the visionary for your business

● What Imposter Syndrome is

● Why people have Imposter Syndrome

● Overcoming Imposter Syndrome

● How goals help a person become a badass leader

● How a badass leader handles disagreements and miscommunications with the team

● How an exceptional leader responds to criticisms

● How badass leaders face challenges

● Importance of asking for feedback on leadership

Show resources:

Oct 5, 2020

Ellen Voie is the President/CEO and founder of the Women In Trucking Association, formed to promote the employment of women in the trucking industry, address obstacles and to celebrate the successes of its members.


Voie’s prior role was Manager of Retention and Recruiting Programs at Schneider after serving as the Executive Director of Trucker Buddy International.

Voie is a Certified Association Executive.  She holds a Class A CDL and a private pilot’s license.


She has been honored by the White House as a Transportation Innovator Champion of Change.   She received the 2015 “Distinguished Alumna of the Year” award the University of Wisconsin-Stevens Point Division of Communication. Voie was named one of Supply & Demand Chain Executives magazine’s “2016 Pros to Know.” In May, 2016, she was chosen as one of Fleet Owner’s Dozen Outstanding Women In Trucking. In 2017 Voie was named to Insight Success Magazine’s “The 30 Most Inspirational Leaders in Business” and "The 30 Most Innovative CEOs To Watch."


Voie was appointed to the FMCSA’s Entry Level Driver Training Advisory Committee. She serves on the Board of Directors of the Wisconsin Motor Carrier Association and is a member of the Wisconsin DOT’s Motor Carrier Advisory Committee.


During the show we discuss:

● Pursuing the trucking industry

● Women in trucking

● Telling stories to encourage others

● Challenges of the female drivers

● Safety culture

● Challenges in corporate for women

● Empowering Women

● The change of training processes

● Equality in the trucking industry

● Challenges in starting a non-profit organization

● Recruiting women

● Driver Ambassador Program

● Getting into radio

● Ellen Voie’s legacy



Show resources:

Oct 2, 2020

Ms Petty was born and raised in Atlanta, GA.  She is the owner of Bumble Bee Dispatch, Bumble Bee Vending, and Bleu Luxury. And a author of ‘How to Become a Freight Broker Agent

She has able to overcome life's adversity.  Started working at the age of 15, always been a hustler and go getter.  She started her trucking career in 2013 and within the first year was able to make over six figures working from home.  She started Bumble Bee Dispatch and from there she started a vending company in 2018 called Bumble Bee Vending. 

Recently she just purchased an online boutique. At the age of 28 she was financially stable, learned about credit and how you can leverage your credit to get ahead.  She work with a few brands within the trucking industry who pays her to promote their products.  She has pulled herself up by her own boot straps. 

In this show, we discuss:

Getting into businesses and trucking industry

One-stop shop Bumble Bee Dispatch

Bumble Bee Dispatch Youtube Channel

Bumble Bee’s purpose

How women are taking over the Trucking Industry

Bumble Bee’s Legacy

‘How to Become a Freight Broker Agent’ book

Show resources:

Oct 1, 2020

During this show, you’ll discover …

✅  How peer to peer lending works

✅  Just what peer to peer lending is…

✅ … and how it can work for your business

✅ Who the biggest players are in the P2P lending space

✅ All about Prosper…

✅ … and how their scoring works

✅ About Lending Club…

✅ … the world’s largest P2P lending platform

✅ What you need to know about Funding Circle…

✅ … including where they operate

✅ The basics on Upstart…

✅ … and just how accurate their modeling system is

✅ What StreetShares is all about…

✅ … and in particular how they offer advantages to veterans

✅ The basics on Fundrise…

✅ … and how it can help with real estate investing

✅ A look at Peerform…

✅ … and its many nuanced investment options

✅ How you can work with Kiva to change the world…

✅ … or the life of a small business owner here in the US

Sep 30, 2020

In this interview, Nathan Jones shares how to properly wipe electronic devices such as computers and smart devices so criminals don’t steal and misuse your personal information. 

About Our Guest:

Nathan Jones is a data security industry expert is responsible for overseeing sales efforts globally. He has over 14 years of experience and is a regular speaker at Industry Conferences. He handles Worldwide Sales and Strategic Relations for White Canyon Software. Often, people overlook the importance of data security when they're growing and cultivating a successful business.

During the show we discussed:

● Data Leakage

● How hackers use data

● Best ways to protect data

● Mistakes business owners make when getting rid of old computers

● Wrong ways people get rid of their electronics

● What NSA recommends to do with old electronics

● Why is it bad to improperly discard old electronics

● Data persistence/remanence

● How data persistence harm businesses

● Eliminating remnant data

● Methods to permanently erase data

● How to 100% wipe your data before getting rid of a device

● Plugging a tool into your USB to completely wipe hard drive

● Electronics to wiped before getting rid of it

● Wiping your smart device before getting rid of it

● The necessity of data destruction

● Data destruction tools

Show resources:

Sep 29, 2020

Rod Khleif is a multiple business owner and philanthropist who is passionate about entrepreneurship and giving back.

Rod Khleif soared from humble beginnings as a young, impoverished Dutch immigrants to incredible success. Khleif’s experience involves both remarkable triumphs, and spectacular failures, which he affectionately calls “seminars.” Rod will explain the mindset required to recover from loosing $50m in the crash of 2008 to the success he enjoys today. Rod brings incredible authenticity and insight to his approach to real estate, business, success and life.


During the show we discuss:


● Managing your focus to accomplish ultimate success

● Getting your mindset right to reach unimaginable levels of success

● How to pivot during times of crisis to have even greater success

● The goal setting strategy to adopt to get through the worst crises

● Using visualization to get everything in life that you want

● Why put time limits on your goals to better accomplish them

● Why insert pain into your goals for better success

● Why experience what you want to have a better chance of getting it

● Why practice gratitude every morning

● Why staying positive is so essential to navigating crisis

● Why stay focused on your strengths and use those to propel you

● Avoiding the crisis from happening

Show resources: use code RODFRIEND

Sep 28, 2020

Ruthann and Troy started a TalkCDL Trucking Podcast for fun which talks about trucking-related issues and right now, they have over 500,000 downloads.

During the show we discuss:

● Entering the trucking industry

● Extending trucking knowledge to YouTube and other platforms

● The start of Talk CDL Trucking Podcast

● Growing the community

● How Talk CDL Trucking Podcast help its audience

● FMCSA pilot program lowering the age limit from 21 to 18

● Recent laws and regulation that affects the trucking industry

● How dangerous is driving trucks professionally

● Avoiding aggressive drivers

● Avoiding and preventing accidents

● Overlooked issues in the trucking industry that needs a solution

Show resources:

TalkCDL Trucking Podcast

Sep 25, 2020

Tierra Allen is also known as the sassy trucker. She’s been driving trucks for 3 years.

She has her YouTube channel The sassy trucker with more than 12 thousand subscribers and counting. Her contents are about trucking and traveling.

During the show we discuss:

● Entering a Male-Dominated Industry

● Starting trucking

● How the trucking community grow throughout the years for women

● Best things in being a trucker

● How pandemic affects truckers

● How women in trucking deal with flat tires and other mechanical aspects

● Tips on Flatbed maintenance

● The most challenging part of being a trucker

● Making a Youtube Channel and growing the community

● Growing a loyal tribe of subscribers

● Showing your true self to the audience

● Surprising lessons learned along the way

Show resources:

The Sassy Trucker

Sep 24, 2020

During this show, you’ll discover …

✅  How starting a recession-proof business can be a viable recession survival strategy…

✅  … because it’s highly likely that a recession is coming

✅  The best business ideas 2020 should come with a plan to establish business credit

✅  That business credit works and it can get you money even in the worst of economic conditions

✅  Why it can be much harder to get small business funding from banks during an economic downturn

✅  How building business credit doesn’t depend on what banks do

✅  What business credit is

✅ 10 huge benefits which come from building business credit…

✅  … and they don’t depend on a good economy at all!

✅  How to set up your business for fundability no matter what the economic indicators are saying

✅  Where your business address, phone number, bank account, and more can work for you

✅  How to get started with business credit building…

✅  … and how starter vendor credit gets you going

✅  How much you can save with business credit monitoring from Credit Suite…

✅  … and why monitoring matters

✅  Where to update your business credit records

✅  How to qualify for store credit …

✅  … fleet credit …

✅  … and the more universal credit you can get with MasterCard and Visa

✅  How building business credit for your business is a great plan for recession recovery

Sep 23, 2020

In this interview, Tony Martignetti pulls back the curtain and reveals what it really takes to become a good leader.  See how to overcome challenges, how to constantly improve as a leader, how to inspire your team, and much more.

About Our Guest:

Tony is an executive and leadership coach with a specialty in working with leaders and their teams to navigate through change and unlock their true potential. He supports leaders in gaining clarity so they can make well-informed decisions, improve their leadership skills, and ultimately increase their impact. Tony is known for supporting leaders in finding clarity so that they are energized, unstoppable, and able to lead with a strong presence.

Before sharing his experience as a coach, Tony was finance and strategy professional with experience working with some of the world’s leading life sciences and biotech companies. Along his journey, he also managed a number of small businesses and ran a financial consulting company. It is his passion for helping people that fuels his inspiration at Inspired Purpose Coaching.

During the show we discuss:

● Becoming a leader

● Leader characteristics

● Becoming an inspirational leader

● Gaining the trust of your team

● Getting your team to believe in you and your vision

● Finding passion for leadership

● Being humble as a great leader

● Unlocking the true potential of a good leader

● Importance of a good leader

● Mistakes done by bad leaders

● Avoiding burnout and stress

● Why taking time off is essential

● How to get past imposter syndrome

● Importance of investing in yourself and your team

● What good leaders include in their morning routine

● Inspiring your team to have a bold vision and effective leadership

● Building a high-performing team

● The help of giving feedback to members

Show resources:

Sep 22, 2020

In this episode Vlad Edelman teaches us how to radically improve our ad results by using localized data to get the customers we want when we want them.

About our Guest:

Looking for someone known for improving the customer experience? Look no further, Vlad Edelman is your man. Vlad has been in the restaurant industry for over ten years and has helped the likes of Ansible, Soapbox Mobile, and ESPN’s mobile business increase their CX. In 2014, he founded the game-changing product, HEROFI, that focused exclusively on creating better customer engagement tools for restaurants.

Through all of his wins (and loses), Vlad continues to look for ways to improve customer experiences with countless brands. Over the last five years, he has built a company that focuses on equalling out the advertisement playing field. Through using modern rules-engines, real-time data visualization and automated content targeting, Vlad’s company, Targetable, delivers an incredibly powerful, affordable, and platform-agnostic advertising engine that allows all retail companies to play like consumer giants.

During this show we discuss:

  • What localization is
  • What localization data is
  • Difference between an ad using localized data and one that doesn’t
  • Why ads localization cheaper now
  • How to effectively recycle promotions
  • How geocoding works and how to focus on customers when they’re at your location
  • Best social media platform for localized ads
  • How to run ads only when you’re not hitting your sales numbers to get to your goals
  • How artificial intelligence can help you hyper-target your ads
  • How to get your ads to learn what’s working and get better in time
  • How brand-new tech can help you advertise like billion-dollar companies do
  • How to run ads based on topographical information to get better results
  • How AI finds patterns to help you run better ads

Show resources:

Sep 21, 2020

Brittney Richardson is a Social Media Influencer who is taking the Internet by storm. 

Brittney has been featured on ABC News, Nightline, 20/20, Fox News Subsidiaries and numerous Local TV, Radio, Podcasts and Websites. She began her career in Law Enforcement and also serving on 2 Local Fire Departments as a Fire Rescue Volunteer. She also served 8 Years as a Truck Driver. Brittney is now an Entrepreneur who’s focused on inspiring others to do things they never thought possible and to living the life they dream of.

During the show we discuss:

● Getting into law enforcement as women

● Drivers slamming breaks

● Helping people as a fire rescue volunteer

● Getting into the trucking industry

● Brittney in Pink on Facebook and American Truckers on YouTube

● Breast cancer awareness truck

● How influencer affect trucking journey

● Impacting lives as an influencer

● Starting to influence and help people change their lives

● Chasing your passion

● Basics in trucking that everyone needs to know

● Having great knowledge and understanding in business/ industry

● Trying something new

● What knowledgeable leader imparts to the improvement of the team

● Brittney Richardson on Youtube

Show resources:

Facebook & Instagram @RealBrittneyRichardson 

Sep 18, 2020

Mark has been a truck driver for 32 years and he turned his knowledge and experiences into a successful Youtube Channel that teaches new drivers about the industry as well as entertains more experienced drivers. He even branched out to a website, blog and even wrote a book when his channel started getting views. He also has a podcast Blue Collar to No Collar where people from around the world listen in on the ways to change their life.


During the show we discuss:


● Starting the journey in trucking

● Teaching others about trucking

● Growing a platform

● Blue Collar to No Collar Podcast

● How Trucking Answers platforms help its audience

● Most rewarding things ever done or experience

● Finding your purpose

● Finding the right job for you

● Living your life to the fullest


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Sep 17, 2020

During this show, you’ll discover …

✅  All about the five main Equifax business credit scores

✅  The purposes and what goes into an Equifax credit score

✅  What’s in your Equifax credit reports

✅  The purposes behind your credit scores

✅  All about the Credit Risk Scores in your Equifax business credit reports

✅  The differences between the Equifax Small Business Credit Risk Score for Financial Services…

✅  … and the Equifax Small Business Credit Risk Score for Suppliers

✅  What the Small Business Failure Risk Score is all about

✅  How to read your Equifax Small Business Failure Score

✅  How the Equifax Payment Trend fits in

✅  Why the Equifax Payment Index matters

✅  How and why Equifax is blending its business credit scores with Equifax consumer scores

✅  Where Equifax shows credit utilization

✅  Where Equifax reports show firmographic data …

✅  … like bankruptcies, liens, and judgments

✅  How these 5 main Equifax business credit scores affect your business’s ability to borrow money and get business credit

Sep 16, 2020

Justin Winter is the co-founder and CEO of Boostopia.

Justin exited his prior company after growing it to $22 million in annual sales to focus on a new problem. Boostopia is the missing link to your support help desk software built for managers to understand, manage, and improve both your team and customer experience.

Justin has a rich history as an entrepreneur. Prior to founding Boostopia, Justin was the co-founder of Diamond Candles, the fastest growing and largest online home fragrance brand in the world, and grew its revenue run rate to $12M within just 12 months of launching in 2011 despite not taking any outside funding.

During the show we discuss:

● Ideal customer service people love to receive

● How efficient can the workforce become if we have one system

● Working collaboratively and independently

● Importance of working collaboratively with other customer services

● Importance of giving a high-quality customer service experience

● Kind of data to use in offering good customer service

● How bad customer service affect businesses

● What to do to provide excellent service to a customer

● How to evaluate customer service if it is working or not

● The biggest challenge customer support is facing

● Most effective customer service strategies

● Tools and resources for giving customer service

● Mistakes companies make that may lead to customer disappointments

● How to utilize customer’s feedback to ensure business excellence

● What Boostopia is

● How Boostopia help companies with resolving customer issues

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